Review
Posted 10/8/2012
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 10/08/12
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Beware of A W Autopro Extended Warrenty Insurance
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At this time do not purchase an extended Warranty Insurance policy with this company. I am still waiting for my refund check of $399.00. The cancellation paper arrived in their office July 21, 2012. I've called and been told the paper work in in r... Read More »
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Review
Posted 10/1/2012
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1 Review
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0 Question
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79 Profile Views
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0 Answer
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Trustlinker since 10/01/12
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AW AUTOPRO IS A SCAM
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******DO NOT PURCHASE A WARRANTY FROM THIS COMPANY******
I PURCHASED MY WARRANTY FROM THIS COMPANY IN JULY 2012, MY COVERAGE WENT INTO EFFECT IN AUGUST 2012. MY CAR BROKE DOWN IN SEPT 2012. IT WAS THE TRANSMISSION WHICH WAS COVERED IN MY WARRAN... Read More »
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Complaint
Posted 9/25/2012
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1 Review
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0 Question
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105 Profile Views
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0 Answer
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Trustlinker since 09/25/12
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Horrible Service
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I bought a warranty. I cancelled the warranty due to my son being in a car accident on 6-7-12 and sent the letter and called on 6-14-12. It is now 9-25-12 and I am still waiting on my refund. They told me it took 45-60 business days which was up o... Read More »
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Complaint
Posted 9/10/2012
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1 Review
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0 Question
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84 Profile Views
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0 Answer
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Trustlinker since 09/10/12
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A HUGE RIPOFF....BEWARE!!!
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Been requesting a refund for several months, keep getting the run around. Fraud Division of our state attorney's office notifed, better business bureau notified, soon to send a letter to Obama. What a crappy rip off company. Never had to file a cl... Read More »
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Review
Posted 9/7/2012
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 09/07/12
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MO
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A Big Rip OFF
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I sent a complaint letter after 2 claims had been turned down. I had to fix them out of my own pocket, when I had pd.$2325.00 I received a phone call, after much discussion with this young man, he said I could get half my money back. I sent a nota... Read More »
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Review
Posted 8/7/2012
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1 Review
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0 Question
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96 Profile Views
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0 Answer
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Trustlinker since 08/07/12
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Houston, TX
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A Truly Served Customer
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I can honestly say that A W Auto Pro and all of it's customer service representatives, represent the company and it's heart for their customers well; that is why I am a gratefully served customer. I am newly married and my Husband and I are learni... Read More »
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Complaint
Posted 8/1/2012
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1 Review
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0 Question
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99 Profile Views
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0 Answer
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Trustlinker since 08/01/12
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Complaint
Posted 7/26/2012
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1 Review
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0 Question
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100 Profile Views
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0 Answer
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Trustlinker since 07/26/12
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refunds
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This company is bad do not use them I canceled my contract back in January 2012 an now it is July 30th 2012 have not received my refund. They have told me the amount of my refund and will receive it on or before July 6th but still no refund. So al... Read More »
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Review
Posted 4/21/2012
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1 Review
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0 Question
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105 Profile Views
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0 Answer
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Trustlinker since 04/21/12
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easy to understand
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I talked to a rep and her supervisor (i wish i could remember her name, i feel bad) the other day, and I have to say that I never understood why other companies made me feel like i had to get something so soon without giving me any good reasons. B... Read More »
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Complaint
Posted 4/4/2012
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1 Review
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0 Question
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158 Profile Views
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0 Answer
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Trustlinker since 04/04/12
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Most Unsavory Business Practices
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This is the most unsavory company I have ever dealt with. I was told that I could have 30 days to review the policy and 60 days if I used my Am Ex to secure payments. I received and reviewed and have tried with out any success so far to get this p... Read More »
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Complaint
Posted 4/3/2012
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1 Review
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0 Question
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167 Profile Views
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0 Answer
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Trustlinker since 04/03/12
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STAY AWAY FROM DO NOT PURCHASE
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I have had 3 warranties on my past veh's from other companies without a single problem when a warranty claim was initiated by the dealership. I purchased the warranty from Aw Auto Pro stating to the sales man that I wanted the best available for c... Read More »
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Complaint
Posted 3/13/2012
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1 Review
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0 Question
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126 Profile Views
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0 Answer
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Trustlinker since 03/13/12
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run, run, run
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Many years ago I used to run a boiler room (I was young and stupid) and the tactics on the phone of the csr was just that. DO NOT!!!!! REPETE... DO NOT BUY ANY EXTENDED WARRANTY FROM ANYONE OVER THE PHONE FOR ANY REASON PEROID! IF YOU WANT AN... Read More »
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Complaint
Posted 12/18/2011
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1 Review
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0 Question
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179 Profile Views
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0 Answer
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Trustlinker since 12/18/11
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Still waiting for my refund
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My contract was canceled on October 10, 2011 and I was not contacted of this. When the payment was not taken from my bankaccount I contacted them and was advised it had been canceled. When I inquired about a refund I was advised that even though r... Read More »
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Complaint
Posted 12/2/2011
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1 Review
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0 Question
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216 Profile Views
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0 Answer
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Trustlinker since 12/02/11
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Review
Posted 11/17/2011
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1 Review
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0 Question
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190 Profile Views
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0 Answer
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Trustlinker since 11/17/11
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Review 11/17/2011
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Just like Dan C. and Laura F., I felt the pressure was a tad too much. I was pretty taken by the professionalism of the first contact. Even though I was a bit sceptical, I still gave all of the information asked. It wasn't until I was passed off t... Read More »
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Review 9/28/2011
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Well I requested info online (already knowing better) I was contacted within 4 hours by AW autopro. Their representative was nice, polite, and very knowledgeable regarding the product. While reading the reviews for AW autopro the 2nd review I came... Read More »
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Business's response - by Meir L.on 9/28/2011
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Dear Laura,
I would like to take this opportunity to respond to the review you posted today.
1. All of the plans that we offer to our customers are available to view online at our website www.awautopro.com. The sales person should have directed... Read More »
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Review
Posted 9/12/2011
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1 Review
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0 Question
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190 Profile Views
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0 Answer
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Trustlinker since 09/12/11
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Review 9/12/2011
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I was contacted by AW Autopro,by a Mr. David Mercy. Mr Mercy was very polite,seemingly educated and gave a professional presentation. He reviewed my needs and provided a plan for 4 years, for "only" #3640.00 and shortly thereafter asked for a 500... Read More »
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Review
Posted 8/22/2011
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1 Review
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0 Question
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175 Profile Views
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0 Answer
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Trustlinker since 08/22/11
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Review 8/22/2011
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AMAZINGLY HONEST and decent people. Special callout to Mr Jerry Welton in billing. 1st class. Highly recommend.
KD Read More »
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Review
Posted 7/12/2011
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1 Review
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0 Question
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189 Profile Views
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0 Answer
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Trustlinker since 07/12/11
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Review 7/12/2011
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I called to cancel my warranty for personal reasons. I had no other experience with the company other than my initial purchase, which was handled very professionally.
Upon making the call to cancel, the representative was very professional and car... Read More »
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Review
Posted 7/9/2011
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1 Review
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0 Question
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220 Profile Views
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0 Answer
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Trustlinker since 07/09/11
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Review 7/9/2011
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I have been corresponding with Paul Hills from A W Autopro and i was having financial problems I think he went above and beyond to help me in this matter I hope his superiors know what an asset he is to their customer service staff edward stedge Read More »
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