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Buyer beware of Ticketmaster & Ground Control
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I give this company a 0 in customer service and satisfaction. I purchased two tickets to a Godsmack Concert on 2-12, three months in advance I was promised by this company I would get a email supplying me with the time and place of the meet and greet with Godsmack . I paid $377.00 for my tickets the only email I got was confirmation of my payment. In April I emailed them again asking about the meet and greet and their representative told me to just go to the will call booth and my tickets and information would be there...Low and behold the day of the show following the reps instructions I went and the meet and greet had already taken place, I have the emails and all transactions involved in this, as well as all my emails, so I drove 100 miles paid $377.00 for the VIP tickets and they denied my refund but took my money and then they have the nerve to blame it back on me. I will never do business with them again so just be careful the concert took place in Bangor Maine on 5-12-2012 this review is factual
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