Mark D.'s review of South Coast Mitsubishi

South Coast Mitsubishi

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Complaint Posted 12/23/2008
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Review 12/23/2008
Bait and switch tactics. I specifically told the finance manager I didn't want or need gap insurance. When I got home, and perused my contract, there it was, 765 dollars worth.

Incompetent sales and finance department. The fact that I didn't have comprehensive or collision insurance was part and parcel to the sale. I was very clear with the sales person and finance manager, that I was uninsured. They told me repeatedly they would attach a 30 day binder and I would be safe to drive off the lot. The never attached the binder and now I have a $2500 claim that they just laugh about.

Typical, scummy used car sales people. Anything for a sale, screw the customer, tell them anything they want to hear, move on to the next.

 
 
 
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Additional Business Information
Hours   Phone   (714) 545-1700 Address   2860 Harbor Blvd
Costa Mesa, CA 92626
Website   http://www.mitsubishisuperstores.com Email   hcbien@aol.com
Contact   Chuck Bien Other  
 
 
 
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