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Review 11/5/2008
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Public Motors is a false advertising company. They advertise cars online for decent prices and talk you into coming in to negotiate a deal. Yet, when you do go down there they claim that they sold the car earlier that day and try to get you to buy the same make and model car with 40,000 miles more on it for twice the price. Futhermore, they try to sell you another car by coming up with rediculous prices as "fair market value" and tell you they will take 40% off of that price so it sounds like you are getting a great deal. However, if you check Kelly Blue Book for yourself this 40% off price is the actual fair value price. Also, the customer service is very bad. When trying to negotiate prices the service representative argued that the price was entirely lower than fair market value and said "well why don't you go find some car from your fantasy land" after I already explained to him other offer that I had found. After deciding that this place was a waste of time I started to walk out and the service representative would not return my license to me until I told him I would call the police and have them return it to me for him. I would definately not recommend buying a car form Public Motors!
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Business's response - on 10/5/2011
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10/5/2011
Public Motors looks to ensure every customer is 100% satisfied. We are concerned that you did not have a good experience. We would welcome meeting with you in person or discussing your concerns over the telephone to ensure you are satisfied. You may contact us at 714-972-2500 and ask for the General Manager. Thank you for your consideration. Public Motors
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