Jeff P.'s review of Mercedes Benz of Beverly Hills

Mercedes Benz of Beverly Hills

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Complaint Posted 7/1/2010
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Review 7/1/2010
My service repair experience has NOT been positive. My 2008 C300 has been in the shop for a total of 35 days (4 trips) to repair my satellite radio. Finally,I was told it is normal for the radio to continue to loose its signal-despite the fact that this did not happen for the first 26 months of ownership. On 2 of the service appointments they were "unable to duplicate the problem" but the radio failed to operate within three blocks of the dealership when I picked up the car. On my last visit, I was told that this failure is "normal" for my model year. I have filed a complaint with the Better Business Bureau and am consulting a Lemon Law attorney over their failure to address this continuing problem with my vehicle.

As a "final" comment on this issue, the dealership in AZ where I purchased the car repaired the "normal" operating radio.
 
 
 
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Additional Business Information
Hours   Phone   (310) 659-2980 Address   9250 Beverly Blvd.
Beverly Hills, CA 90210
Website   http://www.bhbenz.com/ Email   dnewman@group1auto.com
Contact   Dave Newman Other  
 
 
 
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