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Review 10/10/2009
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From my most recent transaction with JHPUSA, as well as all my previous transactions with them, I have always received excellent service from them whenever I need to purchase parts from them. By using their website or by calling them, they have always been helpful, and knowledgeable about the products. They ship parts quickly as well, with just the standard wait time for UPS or Fedex. I had a special order part backordered not too long ago, and they called me to verify that I wanted to continue with the order as well as give me a good estimated time of arrival which help put my mind at ease while waiting for the part. All in all, they have a wide selection of parts to chose from and great customer service, both of which are reasons why I shop with them.
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