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Review 9/17/2007
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I purchased a Dimplex DGWH4031. It was advertised to heat a garage to 400 sq. ft. I have a garage that size.
I contacted the company and was assurred " if, it didn't work; that, I had a money back guarantee. " It didn't heat the garage.
I contacted the company by telephone. The saleswoman
recommended to me ' my garage maybe too large ' and nedded more units. I purchased two more units total three. She assured me that " if, they didn't work, that I have a money back guarantee." She added ,'the electrical installation instructions for all the units would be included.' They weren't. It didn't work.
I call the company to get a refund. I was transfered to the manager's voice mail. He didn't return my call. I tried again, but to no avail.
When, I tried to contact the company through their web site. It was changed. I called a third time. The salesman was assuring me that 'this never has happened in the company's history.' I should just call the manager ' to straighten everything out.' I left a voice mail. To date, no return call.
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