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Don't waste your time or money.
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Let me start by saying I only review companies when they are very good, or very bad. If you are thinking about coming here, don't. I went there for a transmission rebuild in April 2015. Everything seemed fine at first. I wasn't happy they had my truck for 2 weeks, but it seemed fine. I immediately notice the scratches on the passenger front quarter panel. Jerry claimed they were there when I drove in. They weren't, but I didn't fight with them because I was just happy to have my truck back. I also noticed my exhaust brackets were broken and rattling, so I fixed them. The next day, my husband is on 95 and it starts shifting weird in higher gears and the check engine light comes on. We put the code reader on and its the speed sensor. I look under the truck and it is dangling. I call economy and Jerry tells me it will be $300 to fix. I said no. I got the part and installed it myself for $25. Then June I notice both my front and back seals are leaking. I take it back. They say "oh, sometimes the parts are just bad". Fine, OK. They had my truck a week. I get it back and notice more scratches, through the paint, and into the metal on my passenger door. I was not happy. I knew they weren't there because I had just checked over every inch of my truck before I took it to them. Jerry said sorry, won't happen again. Then I start to drive away when I notice the exhaust rattling again. I asked why the brackets weren't put back on, the were lost is the response I received. I was still not happy, but I left. I put on new exhaust brackets again. Everything seemed fine. Then October comes along. It starts shifting hard, making a loud noise at high speeds, and its leaking again from the same seals. I take my truck back and explain what is going on. I'm annoyed, to say the least. So Jackie, at the desk explains that Jerry, the guy I had been working with was fired for ordering work done, not doing it, and selling the parts. Then Andrea comes to me and assures me the work will be done. I drop my truck back off. Andrea calls and explains the shifting hard is from the low fluid levels caused by faulty seals. There are only so many bad parts in the world. Somehow my truck ends up with all the bad seals? This tells me they need to use better parts. They tell me the noise is coming from the u joints in the driveshaft. I told them not to do the u joints, I really don't need them " repairing" something that can potentially cost several thousand dollars if they break. She pushed to let her guys do them. I said no. So they had my truck another week. I called all the time. It was never ready until a week had gone by. I pick up my truck and drive 5 miles home in the rain. My check engine light had come on as I was pulling into the driveway. I put the code reader on and it comes up with 2 range sensor codes. Economy was closed at this point. So I start inspecting the transmission from the outside to see if there is anything obvious. The transmission pan is leaking. This is new so I inspect it. And clear as day I could see where it had been dropped and dented. That was exactly where the leak was coming from. I bring it back the next morning. They started off my tightening the one screw closest to the dent in the pan and smearing the seam of the pan with gasket maker. Really, a freaking bandaid? They should have replaced the pan. Then the mechanic comes in and explains I probably need a new range sensor. Then claims that the guys pulling the transmissions sometimes leave the sensors connected when pulling them. Wow, is this laziness, or just company practices to increase profits? Then they try to tell me I will have to pay for it. I laughed, said absolutely not. The mechanic even went so far as to tell me I could start pricing the sensor. I already had. I knew it was in stock at 2 auto parts stores within 5 miles for $45. But I wasn't going to pay for something they broke again. I got on here and started writing this review. The owner, Andrea, was alerted and immediately called me out. She seemed shocked about the review. I had repeatedly let them know how unhappy I was. I was even more upset they were going to try and charge me for something they clearly broke. They finally fixed the sensor and rightfully didn't charge me for it. They didn't replace or repair the pan. And I have grease stains on my beige interior cab, and three more fresh, deep scratches along the entire driver side of my truck. So, no, I am absolutely not happy with the service I received at economy. Don't waste your time or your money. Go somewhere else
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