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Review 10/26/2010
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I would just like to say how satisfied we are with the work that was done by County Wide Plumbing and especially Nick Sandoz, a Certified Technician.
I noticed water seepage in the garage and then found that the carpet in our bathroom with adjoining bedroom was sopping wet. I called County Wide and within 30 minutes, Nick Sandoz was at our door.
He assessed the situation and said more than likely it was a leak under the shower stall. But he wanted to make certain, so he called in a leak detection specialist who arrived in less than 30 minutes. They traced the lines and determined it was definitely a leak under the shower stall. Since the house is on a post-tension slab, Nick said he wanted to avoid going into the slab if at all possible. He was very conscientious in coming up with a way of rerouting the piping so that we didn’t have to deal with breaking the slab, as this would have cost us much more money, would be very inconvenient, and potentially dangerous. He found a way of running the line outside of the house, with minimal cutting of drywall and stucco. At all times, Nick kept our best interest in mind and was very professional and courteous.
I had my own business for some time and I know how important customer satisfaction is, because of referrals. Because of our satisfaction we will definitely recommend County Wide and especially Nick Sandoz to our friends and neighbors.
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